We also flag any pre-existing wear we find during the inspection separately from new storm damage, since insurers distinguish between the two.
We photograph damage from multiple angles and distances, matching the level of detail New Bern, NC adjusters typically expect to see in a claim submission.
We also keep records of regional New Bern, NC storm events, which can help corroborate the timing of damage on a claim.
Full insurance and licensing documentation available on request.
Local dispatch means faster access to New Bern properties after a regional storm event.
Written Storm Damage Roof Repair estimates before any repair work begins, matched to your claim documentation.
We know which documentation details New Bern, NC adjusters actually look for first.
Most storm-related Storm Damage Roof Repair visits combine two or three of these elements in a single inspection.
Hail damage often shows as bruised or missing granules rather than obvious cracks, and it's easy to miss from the ground.
High wind can lift or tear shingles without leaving an obvious gap, weakening the seal until the next storm finishes the job.
Tree limbs and wind-blown debris can crack decking as well as shingles, so we check underneath the surface damage too.
Proper documentation before you file can make the difference between a fast approval and a drawn-out dispute.
Once damage is documented, we move to repair — targeted fixes for isolated damage, full sections where needed.
Gutters torn loose by wind are reattached and resloped as part of a full storm damage visit.
Storm damage assessments move a little slower than a routine repair call, since documentation quality matters for your claim.
We check for hail bruising, lifted shingles, and debris impact across the full roof.
Photo documentation and a written quote are provided in the same visit.
Repairs are scheduled and completed to manufacturer spec, with documentation ready for your adjuster if you're filing a claim.
They walked us through what was worth claiming and what wasn't, no pressure either way.
— New Bern Homeowner
Storm chasers were going door to door, but we called Roof Repair Smedway instead since they're actually local.
— New Bern Homeowner
Checked the whole property, not just the roof, for storm-related damage.
— New Bern Homeowner
They caught damage on a slope we never would have checked ourselves. Adjuster approved the full claim.
— New Bern Homeowner
Roof Repair Smedway dispatches Storm Damage Roof Repair crews throughout New Bern and surrounding New Bern, NC communities after major weather events.
